Customer Support Executive

Job Title:  Customer Support Executive (Outbound)

Office Location: Turbhe MIDC- Navi Mumbai

Timings: 09 AM – 6 PM (IND) – Mon- Sat – 09 hours

Experience: 06 months to 5 years

Languages: English & Hindi

Qualification: Undergraduate/ Graduate in any stream.


About Company:

Digital health is the convergence of digital technologies with health, lifestyle, coaches and assisted devices to enhance the efficiency of healthcare delivery and make medicine more personalized and precise. We empower people with specific conditions (diabetes, obesity etc) to live a better life by managing their disease better and if possible reverse early diseases.

Primary Responsibilities:

  • Act as the first line of support for solving customer queries
  • Make outbound calls to manage customer appointments with the experts
  • Refer customer grievances or special requests to designated departments for further investigation
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Keep records of customer interactions, details of enquiries, and complaints, as well as actions taken

Contact: 8221901204, 7876212244

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