Job Title: Customer Support Executive (Outbound)
Office Location: Turbhe MIDC- Navi Mumbai
Timings: 09 AM – 6 PM (IND) – Mon- Sat – 09 hours
Experience: 06 months to 5 years
Languages: English & Hindi
Qualification: Undergraduate/ Graduate in any stream.
Email: rojgargroup.cv@gmail.com
About Company:
Digital health is the convergence of digital technologies with health, lifestyle, coaches and assisted devices to enhance the efficiency of healthcare delivery and make medicine more personalized and precise. We empower people with specific conditions (diabetes, obesity etc) to live a better life by managing their disease better and if possible reverse early diseases.
Primary Responsibilities:
- Act as the first line of support for solving customer queries
- Make outbound calls to manage customer appointments with the experts
- Refer customer grievances or special requests to designated departments for further investigation
- Follow up to ensure that appropriate actions are taken on customer requests
- Keep records of customer interactions, details of enquiries, and complaints, as well as actions taken
Contact: 8221901204, 7876212244
Job Type: Full Time
Job Location: Turbhe MIDC-Navi Mumbai