Telecaller

Job Title: Tele-caller (Fresher’s Welcome!)

Type: Voice (Customer Support)

Location: NAC Manimajra – Chandigarh, India

Company Overview

Established for 18 years, we are a private limited company headquartered in NAC Manimajra. Our core business revolves around providing Loyalty and Incentive solutions to prominent corporate clients.

Job Overview

What You’ll Do: We are on the lookout for self-motivated, eager-to-learn individuals, particularly freshers, to become valuable members of our Customer Coordination team. Your primary responsibility will involve assisting our clients via phone calls and emails. You’ll play a crucial role in managing redemption fulfilment, ensuring clients can easily claim their gifts, and guaranteeing the timely delivery of requested products.

Position Summary

  • Handle both inbound and outbound phone calls effectively.
  • Furnish customers with the information they need.
  • Resolve queries related to gift delivery or any damage during transit.
  • Maintain an up-to-date customer database by regularly updating information.
  • Create communication scripts for inbound calls.
  • Keep the team updated on customer calls and demo sessions on a regular basis.

Requirements

  • Graduate in any subject or currently pursuing a degree.
  • Freshers are preferred.
  • Proficiency in English with exceptional communication and interpersonal skills.
  • Familiarity with Excel.

How to Apply

Interested candidates can reach us at the following numbers for inquiries or to submit their CVs:

  • Call: 8221901204
  • Call: 7876212244

Alternatively, you can share your CV via email to: rojgargroup.cv@gmail.com

Join us in shaping the future of customer coordination while contributing to our dynamic team! We look forward to welcoming you on board.

Job Type: Full Time

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