Customer Support Executive

About Company:

Digital health is the convergence of digital technologies with health, lifestyle, coaches, and assisted devices to enhance the efficiency of healthcare delivery and make medicine more personalized and precise. We empower people with specific conditions (diabetes, obesity, etc) to live a better life by managing their diseases better and if possible reversing early diseases.

Job Title:  Customer Support (Outbound)

Office Location: Turbhe MIDC- Navi Mumbai

Experience: Fresher to 3 years

Languages: English & Hindi

Qualiļ¬cation: Undergraduate/Graduate in any stream.

Email: [email protected] 

Primary Responsibilities:

  • Act as the first line of support for solving customer queries
  • Make outbound calls to manage customer appointments with the experts
  • Refer customer grievances or special requests to designated departments for further investigation
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Keep records of customer interactions, details of inquiries, and complaints, as well as actions taken

Contact: 8221901204, 7876212244

Job Category: Customer support
Job Type: Full Time
Industry: Health Tech

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