About Company:
Digital health is the convergence of digital technologies with health, lifestyle, coaches, and assisted devices to enhance the efficiency of healthcare delivery and make medicine more personalized and precise. We empower people with specific conditions (diabetes, obesity, etc) to live a better life by managing their diseases better and if possible reversing early diseases.
Job Title: Customer Support (Outbound)
Office Location: Turbhe MIDC- Navi Mumbai
Experience: Fresher to 3 years
Languages: English & Hindi
Qualification: Undergraduate/Graduate in any stream.
Email: rojgargroup.cv@gmail.com
Primary Responsibilities:
- Act as the first line of support for solving customer queries
- Make outbound calls to manage customer appointments with the experts
- Refer customer grievances or special requests to designated departments for further investigation
- Follow up to ensure that appropriate actions are taken on customer requests
- Keep records of customer interactions, details of inquiries, and complaints, as well as actions taken
Contact: 8221901204, 7876212244
Job Category: Customer support
Job Type: Full Time
Job Location: Turbhe MIDC-Navi Mumbai
Industry: Health Tech